Location: Boonshoft Museum of Discovery
Work Hours: Not to exceed 25-30 hours per week, non-exempt. This is a part-time position; work hours will vary according to visitor trends and staffing levels, but will include weekend hours
Reports To: Manager, Guest Services and Visitor Experience
The top priority of all Guest Services Staff is the visitor; Guest Services Staff will model an exemplary level of customer service, ensuring that each visitor to the Museum has a positive experience.
RESPONSIBILITIES: Job duties will primarily entail ensuring that visitors at both the Admissions Desk and the Discoveries Shop are attended to promptly with friendly, helpful, and knowledgeable service. These duties will also include registering visitors and selling Society memberships at the Admissions Desk and ringing in merchandise in the Discoveries Shop.
In addition to registering visitors and ringing in merchandise at the Admissions Desk, Guest Services Staff are responsible for but not limited to performing the following duties:
The employee should have excellent communication skills, good manners. Present a friendly, welcoming, and professional image to visitors.
The employee must have a high level of energy and enthusiasm, an outstanding attitude of customer service, ability to interact well with people of all ages, and ongoing availability and flexibility with scheduling. Experience with POS, admissions, retail, telephone receptionist and cash handling a plus.
Physical Requirements: Walks, sits, bends, may lift heavy loads. On feet most of the shift.
Work Environment / Hazards: Works in a busy - fast paced department, must be aware of relevant dangers.
Interested candidates should forward an application or resume to:
The Dayton Society of Natural History
Director, Human Resources
2600 DeWeese Parkway, Dayton, OH 45414
Or email: email@example.com
The Dayton Society of Natural History is an Equal Opportunity Employer.